Privacy Policies

What information do we gather?

Infinity Animations has set this privacy plan to explain our policies regarding customer’s personal data that is collected for our use. When you place a query online, you will only need to give some basic information to us by filling out a simple query form so that we could contact you to discuss the need. You will only need to enter your name, e-mail address, phone number or country.

What do we use your information for?

Infinity Animations uses the personal data for handling orders. Infinity Animations and its members also use your personal data and other personally non-identifiable information that will help us in handling your orders properly and to better respond to your complexity. Furthermore, your information may be used for the following ways:

  1. 1- To improve our website features (by the feedbacks we receive from you)
  2. 2- To keep you updated with our latest offers and happening
  3. 3- To improve customer services

Text / SMS Communications Terms & Conditions Scope of SMS Communications

If you choose to opt-in to SMS communications from Infinity Animations. you consent to receive text messages at the mobile number you provide. These messages may be automated and categorized as follows:

  • Transactional & Informational Messages – Includes order confirmations, delivery updates, account notifications, and customer support-related messages.
  • Marketing & Promotional Messages – Includes promotional offers, coupons, and marketing updates, but only if you have provided express written consent to receive such communications.

If you have opted in to receive only transactional and informational messages, you will not receive marketing messages. If you have expressly subscribed to promotional communications, you may receive both marketing and transactional messages.

Consent to Receive Automated Messages

You acknowledge that consent to receive automated text messages is not a condition of purchase or use of Infinity Animations services.

Message Frequency

  • Transactional Messages: Sent as needed, based on your order status, account activity, or customer service interactions.
  • Marketing Messages: Sent periodically based on promotions, special offers, or marketing campaigns (only if you have explicitly opted in).
  • Message frequency may vary.

Opt-Out and Support Options

You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START" to receive SMS messages again.

For assistance with the messaging service, text "HELP" or contact info@infinityanimations.com .

Wireless Carrier Rates and Services

Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Confidentiality

We will maintain the confidentiality of your mobile number. No Mobile Opt-in Data will be shared or sold to third party/affiliates for their marketing or promotional purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to Infinity Animations services.

How do we protect your information?

Infinity Animations uses a secure server for the purpose of securing your private information. All your private/credit information sends out via Secure Socket Layer (SSL) technology that is used to keep the information confidential when you place your order online.

Do we use Cookie?

We may use ‘cookies’ for specific purposes which cookies are designed for. A cookie is a piece of information that the computer that hosts our Site gives to your computer when you access a website. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include our subsidiaries and trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The General Data Protection Regulation Imply

We do not transfer data to other parties that gives out your personally identifiable information. An individual's data that you will give will be kept confidential and you will have complete know of it. This does not include our subsidiaries and trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified. Consent is required for Infinity Animations to process both types of personal data, but it must be explicity given. Where we are asking for your sensitive personal data we will always tell you why and how the information will be used. You may withdraw consent at any time by Call or Via Email as per the standard Withdrawal of Consent Procedure [ GDPR DOC 2.7A]